GOV.NET^©

Challenge:

United States Federal organization was challenged with two major issues as a service support center:

• Financial staff not being able to obtain financial and accounting reports on a timely basis
• Large commercial printers that printed multiple reports contiguously on perforated paper leading to high, bulky, unmanageable stacks of paper.

Printed reports had to be manually parsed out and separated from the bulk print jobs, which was time consuming. Reports were distributed manually by mail cart or mailed to the department due to geographic location, which inevitably delayed the overall process.

Solution:

Starry Associates identified this as an opportunity to assist the government in providing solutions for these issues. Starry Associates designed and developed a web-based solution so that the users could access the reports from their computer. This allowed the users to view the report on their computer screen and then print it to a local or networked printer.

Upon identification of the business need, Starry Associates developed a small prototype system and presented potential options in a working environment to major decision makers and their business user groups. From ’go forward’ point of demonstration, we then developed a full requirements analysis, proposal/project plan, and secured required funding and authorization. Starry Associates developed the system, which became a full report repository.

Gov.net^© contains substantial security measures to ensure that each user gains access to only a portion of the data that they are given authorization to view.

Starry Associates trained the users and instructed the trainers so that they can continue to perform the training for new users.

Benefit:

Gov.net^© enabled the ’user’ staff to acquire the daily, weekly, monthly, and year-end reports within one to two days after the reporting period closed, instead of the usual five to ten days. Starry Associates assisted the client in becoming successful in the operational requirement of providing system user’s their appropriate reports promptly.

Several Starry Associates’ employees received government recognition awards.

Gov.net^© was an immediate success! The return on investment was within three months. In fact within the first year alone, the government agency realized a savings of over $1 million dollars, and after two years, the savings was closer to $5 million dollars.